Name: How to Build a Wellness Brand from Scratch
Uploaded: 2025-09-04
Channel: Sharjah Entrepreneurship Festival
Description: The UAE electrolyte brand answers most of its inbox with a bought tool: "We're using a piece of software now called Sienna which will reply to pretty much 70% of our customer service tickets." The same software watches for a post by an influencer "with over a million followers" and flags it so the team can reply straight away.

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Statement 1 / ~16:03One statement was said in this videoOne statement

Provenance

Speaker: Charlie Wright, founder
Entity: Humantra
Sector: Customer service and commerce
Date: 4 Sep 2025
Said at: 16:03, estimated from the transcript, may drift by up to a minute
Language: English
Source video: How to Build a Wellness Brand from Scratch
Channel: Sharjah Entrepreneurship Festival
Original link: Open on YouTube