Privacy Policy

Effective Date: 4th April 2025

Seyola ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you interact with our services, websites, applications, and communication channels, including through Facebook and other Meta products.

1. Who We Are

Seyola is a company based in Dubai, United Arab Emirates. We provide AI-powered business automation tools, consulting services, and digital solutions.

If you have any questions, please contact us at:

Email: adham@seyola.ai
Address: Dubai, United Arab Emirates

2. Information We Collect

We collect the following types of information:

a. Information You Provide

  • Full name

  • Email address

  • Phone number

  • Business details (e.g., company name, website)

  • Billing information (if purchasing services)

  • Messages and interactions (e.g., via WhatsApp, web forms, or in-app chat)


b. Automatically Collected Information

When you interact with our website or tools, we may automatically collect:

  • Device information (IP address, browser type, operating system)

  • Cookies and tracking technologies

  • Usage data (pages visited, actions taken)


3. How We Use Your Information

We use your information to:

  • Provide, improve, and personalize our services

  • Respond to your inquiries or support requests

  • Send marketing communications (only if you opt-in)

  • Analyze usage trends and improve system performance

  • Process payments and manage billing

  • Comply with legal obligations and platform policies


4. How We Share Your Information

We do not sell your data.

We may share your data with:

  • Service providers (e.g., payment processors, email tools, cloud storage)

  • Meta Platforms, Inc. as required when using Facebook or WhatsApp APIs

  • Legal authorities when required to comply with applicable law or enforce our terms

All third-party services are contractually obligated to protect your data in compliance with this policy.

5. Data Storage and Security

Your data is securely stored using cloud infrastructure in compliance with international data protection laws (including GDPR where applicable). We use encryption, access controls, and other industry-standard safeguards.

We retain your data only as long as necessary for business or legal purposes, after which it is deleted or anonymized.

6. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information

  • Withdraw consent at any time

  • Opt-out of marketing emails or WhatsApp messages

To exercise these rights, email us at: adham@seyola.ai

7. Cookies and Tracking

Our website uses cookies to improve functionality and analyze traffic. You can manage cookie preferences in your browser settings.

8. International Users

If you are located outside the UAE, please be aware your data may be transferred to and processed in the UAE or other countries where our service providers are located. We take appropriate measures to ensure your data remains protected.

9. Policy Updates

We may update this Privacy Policy from time to time. If we make material changes, we’ll notify you by email or in-app notification.

Last Updated: 19th April 2025